Patient Care Coordinator
Job Summary
To support a growing practice, the full-time Patient Care Coordinator will manage patient communications, coordinate scheduling, and ensure smooth clinic operations in a hybrid work environment.
Key responsibilities
- Handle inbound and outbound patient and member calls, addressing questions about services and maintaining documentation
- Coordinate Mobile IV appointment scheduling between patients, staff, and the mobile team
- Assist in maintaining clinic SOPs and provide support to District Managers as needed
Required qualifications
- 1-2 years of experience in customer service or healthcare/wellness preferred
- Proficiency with scheduling systems, CRM tools, and basic computer skills
- Ability to manage high call and email volumes effectively
- Strong organizational and multitasking skills
- Availability to work between 6:00 AM - 6:30 PM, 7 days a week
Complete Job Description
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