Patient Care Coordinator
Job Summary
Passionate about healthcare, the full-time Patient Care Coordinator will provide remote support by managing inbound calls from patients and providers, assisting with insurance inquiries, and offering 24/7 triage support to improve patient experiences.
Key responsibilities
- Manage inbound calls from patients, providers, and members regarding healthcare needs
- Assist members with insurance-related questions and concerns, including benefit claims and authorizations
- Provide 24/7 triage support, prioritizing cases for Registered Nurse follow-up
Required qualifications
- High School Diploma or General Education Degree (GED) required
- Healthcare experience in roles such as medical front office, medical assistant, or nursing assistant
- Strong computer skills, including data entry and proficiency in Microsoft Outlook and Word
- Ability to work mid-day and nights with alternating days off
- Must provide two 22-inch monitors with HDMI and Display ports
Complete Job Description
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