Patient Care Coordinator

Job Summary

To support a growing healthcare operation, the temporary full-time Patient Care Coordinator will manage high-volume patient communications, ensure efficient pre- and post-visit processes, and maintain clinical documentation accuracy while working remotely.

Key responsibilities

• Conduct high-volume outbound patient result calls and post-visit appointment reviews within defined SLAs
• Provide clinical and administrative support by validating labs, confirming documentation, and ensuring readiness for in-home care delivery
• Serve as a liaison between patients, providers, and internal teams, ensuring clear communication and continuity of care

Required qualifications

• At least 1 year of experience in a clinical healthcare environment
• Working knowledge of HIPAA, patient privacy standards, and common medical terminology
• Experience communicating with healthcare facilities via phone and email
• Proficiency in electronic health record (EHR) systems and modern workplace tools
• Experience handling high-volume outbound patient calls with confidence and empathy