Patient Care Coordinator
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Job Summary
To support patient needs in a remote setting, the full-time Patient Care Coordinator will manage inbound calls from patients and providers, assist with insurance inquiries, and provide triage support for health advice.
Key responsibilities
- Take inbound calls from patients, providers, and members regarding healthcare needs
- Assist members with insurance questions, including changing primary care physicians and prescription authorizations
- Provide 24/7 triage support and prioritize cases for Registered Nurse follow-up
Required qualifications
- High School Diploma or General Education Degree (GED) required
- Healthcare experience in roles such as medical front office, PBX/911 operator, or medical assistant
- Strong computer skills, including data entry and proficiency in Microsoft Outlook and Word
- Able to work mid-day and nights with alternating days off
- Must provide two 22-inch monitors with HDMI and Display ports
Complete Job Description
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