Patient Care Specialist II

Job Summary

To support the Home Health team, the full-time Patient Care Specialist II will coordinate front office operations, manage patient scheduling, and facilitate communication between patients and care teams in a remote setting.

Key Responsibilities

• Coordinate patient scheduling, registration, visit preparation, and follow-up activities across assigned care center workflows
• Verify patient demographics, insurance information, and required documentation prior to or during visits
• Respond to patient inquiries and maintain accurate records in electronic medical record and scheduling systems

Required Qualifications

• High school diploma or GED required
• 2+ years of progressive experience in a healthcare or patient access environment
• Strong working knowledge of EHR systems, insurance verification, and medical terminology
• Demonstrated professionalism and commitment to patient confidentiality
• Ability to work independently in a fast-paced, cross-functional environment