Patient Collections Specialist

Job Summary

To support the mission of transforming lives through behavioral health care, the part-time hourly Patient Collections Specialist will manage inbound and outbound patient communications to resolve outstanding balances, review and mail patient statements, and set up payment plans while working remotely.

Key responsibilities

• Handle all functions related to the collection of payment on patient accounts
• Communicate directly with patients regarding their financial responsibilities for services
• Manage inbound and outbound phone calls, answer questions, take payments, and resolve issues

Required qualifications

• High school diploma or equivalent required; associate's degree preferred
• One year of clerical experience in a healthcare setting preferred; experience in a call center environment preferred
• Experience with Microsoft Office Suite required