Patient Enrollment Specialist
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Job Summary
Working remotely as a full-time 1099 contractor, the Patient Enrollment Specialist will engage potential patients over the phone, provide information about healthcare services, and facilitate their enrollment in the program during evening shifts.
Key responsibilities
- Educate potential patients and family members on the program, addressing questions and enrolling them effectively
- Assist patients with navigating the program app and website, resolving any technical issues
- Initiate and respond to calls, assess patient eligibility, and maintain accurate records in the system
Required qualifications
- Experience in a quota-driven environment with a focus on customer engagement
- Ability to thrive in a fast-paced start-up environment
- Passion for improving healthcare through technology, with prior healthcare experience preferred but not required
- Experience with outbound calling and strong emotional intelligence in various situations
- Proficiency in leveraging technology in a professional setting
Complete Job Description
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