Patient Financial Advisor

Job Summary

To support a growing rehabilitation practice, the full-time Patient Financial Advisor will manage pre-service processes, schedule services, and assist patients with financial applications while working remotely during day shifts.

Key responsibilities

• Support pre-service processes, including scheduling and coverage authorization for services
• Facilitate communication with physicians and clinical staff as needed
• Assist patients in completing charitable applications and ensure pre-registration of services

Required qualifications

• High School Graduate or equivalent; some college preferred
• Minimum of 2 years of experience in a healthcare financial environment
• Proficiency in PC skills, particularly in a Windows environment, including Word and Excel
• Ability to maintain confidentiality and work well in stressful environments
• Strong customer service skills and the ability to work independently