Patient Financial Advocate

Job Summary

To support patient financial advocacy efforts, the full-time Patient Financial Advocate will work remotely to identify eligible patients for financial assistance, secure funding through applications, and maintain accurate case documentation while serving as a primary contact for client accounts.

Key responsibilities

• Identify and enroll patients in financial assistance programs by reviewing financial and clinical information and submitting applications
• Coordinate with hospital staff and patients to gather necessary documentation and provide ongoing support throughout the advocacy process
• Manage post-enrollment tasks, including submitting claims, ordering medications, and ensuring accurate documentation in electronic systems

Required qualifications

• High school diploma, GED, or equivalent required
• Minimum 1 year of experience with manufacturer Patient Assistance Programs and copay cards
• At least 3 years of EMR experience, with familiarity in Epic preferred
• Minimum 2 years of medical oncology experience, including financial advocacy
• Proficient in Microsoft Office products, particularly Outlook, Teams, and Excel