Patient Financial Advocate

Job Summary

To support a growing behavioral health organization, the part-time Patient Financial Advocate will assist patients in applying for financial assistance, establish manageable payment plans, and ensure compliance with organizational policies while working remotely.

Key responsibilities:

• Reviews and verifies financial assistance applications to determine eligibility and approve sliding scale discounts
• Establishes and monitors patient payment plans, ensuring they are structured to fully satisfy outstanding balances
• Communicates with patients regarding financial assistance options and maintains accurate documentation of applications and agreements

Required qualifications:

• High school diploma or GED required; associate's degree in healthcare administration, finance, or related field preferred
• Three years of experience in healthcare billing, patient financial services, or medical collections required
• Experience with EHR and billing systems required; proficiency in Microsoft Office Suite is necessary
• Knowledge of sliding scale/charity care and payment plan regulations preferred