Patient Financial Specialist

Job Summary

Seeking a full-time Patient Financial Specialist to work remotely, who will manage patient accounts, provide financial education regarding billing and insurance for home infusion services, and collaborate with insurance verification staff to ensure accurate patient balances.

Key responsibilities:

• Contact patients to review financial responsibilities and insurance requirements for services provided
• Resolve escalated customer calls and manage patient accounts to ensure proper resolution
• Discuss payment options and eligibility for financial assistance programs with patients

Required qualifications:

• Minimum of 2 years of experience in healthcare patient accounting, billing, or collections
• Knowledge of commercial and government insurance processes
• Understanding of HIPAA Privacy and Security requirements preferred
• Familiarity with federal and state fraud and abuse laws
• Excellent driving record