Patient Intake Coordinator

Job Summary

To support a transformative healthcare initiative, the remote Patient Intake Coordinator will manage patient onboarding, ensure accurate data entry into electronic health records, and collaborate with healthcare providers to enhance patient care experiences.

Key responsibilities

• Serve as the first point of contact for patients, providing excellent customer service and guiding them through the onboarding process
• Accurately collect and input patient demographic and insurance information into electronic health records (EHR) systems
• Collaborate with healthcare providers and administrative staff to address patient concerns and ensure compliance with healthcare regulations

Required qualifications

• 3-5 years of experience as a medical receptionist, healthcare call center representative, or similar role
• Additional certificate or degree in healthcare administration preferred
• Proficiency in using electronic health record (EHR) software and computer systems
• Familiarity with basic medical and insurance terminology
• Ability to adapt to changes in processes and technology within a startup environment