Patient Referral Coordinator

Job Summary

To ensure patients receive timely specialty care, the full-time Patient Referral Coordinator will manage the referral-to-appointment process, including scheduling visits, providing reminders, and facilitating communication between health centers and specialty offices in a fully remote setting.

Key responsibilities

• Schedule and confirm specialist appointments, manage no-shows, and maintain waitlists
• Educate patients on the benefits of the onsite pharmacy and ensure accurate sharing of referral documentation
• Keep patient management records current and compliant with HIPAA regulations

Required qualifications

• 2+ years of experience in healthcare, medical office, pharmacy, or patient services with a focus on scheduling or referral coordination
• High school diploma or equivalent
• Proficiency with EHR, scheduling, or referral management software
• Strong organizational skills and ability to manage a high volume of appointments
• Experience in an FQHC or community health environment is preferred