Patient Relations Coordinator

Job Summary

To deliver an exceptional patient experience, the fully remote Patient Relations Coordinator will manage appointment scheduling, conduct outbound patient communications, and ensure accurate documentation to support quality care.

Key responsibilities

• Schedule and coordinate patient appointments and Open House events with precision
• Conduct a high volume of outbound calls and emails to communicate with patients
• Document detailed notes from patient interactions to ensure continuity of care

Required qualifications

• Strong organizational skills and attention to detail
• Prior experience in patient relations, customer service, or a call center environment preferred
• Ability to manage multiple tasks efficiently in a high-volume setting
• Customer-focused mindset with a passion for helping others
• Excellent verbal and written communication skills