Patient Scheduler

Job Summary

To support patient care in a fast-paced healthcare environment, the full-time remote Patient Scheduler will manage appointment coordination, insurance verification, and communication with patients, ensuring timely and compassionate service.

Key Responsibilities

• Serve as the primary point of contact for patients to schedule appointments via phone and electronic correspondence
• Collect and verify patient insurance details, educating patients on the insurance verification process and their financial responsibilities
• Maintain patient records and coordinate with healthcare providers to ensure efficient appointment scheduling

Required Qualifications

• High school diploma or GED required; Bachelor's degree preferred
• 6 months to 1 year of customer service or healthcare scheduling experience required
• Experience with EHR systems (EPIC preferred) for 6 months to 1 year
• 6 months to 1 year of remote work experience preferred, especially in high-volume call environments
• Proficiency in Google Suite and Microsoft Office