Patient Scheduler II

Job Summary

To support patient services, the part-time Patient Scheduler II will manage the pre-registration and scheduling of moderately complex procedures, ensuring efficient communication with departments and providing professional service to patients and providers.

Key responsibilities

• Schedules patient appointments and coordinates resources based on departmental availability
• Ensures patients have necessary information for their procedures and that the hospital can bill accurately
• Maintains open communication with hospital departments regarding schedule changes and performs various administrative tasks

Required qualifications

• High School Diploma or equivalent
• At least two years of related customer-facing experience
• Preferred experience in call center, patient scheduling, or physician front-office roles
• Preferred experience in a healthcare setting
• Understanding of basic medical terminology is preferred