Patient Scheduler II

Job Summary

To enhance patient scheduling efficiency, the full-time Patient Scheduler II will manage pre-registration and appointment scheduling for patients remotely, ensuring timely and professional service while handling high call volumes.

Key responsibilities:

• Pre-registers and schedules patients for appointments, procedures, and tests, ensuring accurate data entry into the electronic health record
• Handles incoming calls and manages follow-up and referral work queues while coordinating with patient care teams
• Supports various healthcare initiatives through patient registry and outbound calling, providing cost estimates and appointment itineraries

Required qualifications:

• 1 year of clinical healthcare experience
• 1 year experience as a Patient Scheduler I
• 1 year experience in a contact/call center