Patient Scheduler II

Job Summary

To support patient care in a fast-paced healthcare environment, the full-time remote Patient Scheduler II will manage appointment scheduling, insurance verification, and communication between patients and medical staff.

Key responsibilities:

• Serve as the primary point of contact for patients to schedule appointments via phone and electronic communication
• Collect and verify patient insurance details, educating patients on their financial responsibilities prior to visits
• Maintain patient records and coordinate with healthcare providers to ensure efficient appointment scheduling

Required qualifications:

• High school diploma or GED required; Bachelor's degree preferred
• 2+ years of customer service, appointment scheduling, or healthcare experience required
• 1+ years of EHR system experience (Epic preferred)
• 1+ years of remote work experience preferred, especially in high-volume call environments
• Proficiency in Google Suite, Microsoft Office, and other computer systems