Patient Scheduling Assistant

Job Summary

To support a fast-paced call center environment, the part-time Patient Scheduling Assistant will manage patient registration and scheduling over the phone after completing in-person training, transitioning to a work-from-home structure.

Key responsibilities

• Answer phone calls from patients for primary and specialty care clinics, completing registration and scheduling tasks
• Provide superior customer service while effectively communicating with a diverse patient population
• Transition from in-person training to a remote work environment after approximately four weeks

Required qualifications

• High school graduate or equivalent required
• Two years of previous call center or healthcare experience required
• Associate's degree in a related field preferred
• Strong knowledge of computer programs, including Microsoft Office Products, is required