Patient Scheduling Assistant

Job Summary

To support a fast-paced call center environment, the full-time Patient Scheduling Assistant will manage patient registration and scheduling calls while providing exceptional customer service, transitioning to a work-from-home structure after initial training.

Key responsibilities

• Answer incoming calls from patients for primary and specialty care clinics, completing registration and scheduling tasks
• Provide superior customer service through effective communication with a diverse patient population
• Transition from in-person training to a remote work setting after approximately four weeks

Required qualifications

• High school graduate or equivalent required
• Two years of previous call center or healthcare experience required
• Associate's degree in a related field preferred
• Strong knowledge of Microsoft Office products is required