Patient Service Agent

Job Summary

Providing exceptional customer service, the full-time Patient Service Agent will schedule patient appointments, manage inquiries, and deliver visit instructions in a hybrid work environment.

Key responsibilities

• Schedule patient appointments and take messages to ensure efficient communication
• Provide general information regarding visit instructions and expectations to patients
• Maintain a calm and professional demeanor while delivering excellent customer service

Required qualifications

• High School Diploma or Equivalent
• Customer service experience
• Basic computer skills and data entry proficiency