Patient Service Agent
Job Summary
Delivering exceptional customer service, the full-time Patient Service Agent will schedule patient appointments, handle messages, and provide visit instructions in a remote setting.
Key responsibilities:
- Schedule patient appointments and manage patient messages
- Provide general information regarding visit instructions and expectations
- Maintain a calm and professional attitude while delivering excellent customer service
Required qualifications:
- High School Diploma or Equivalent
- Customer Service experience
- Basic computer skills and data entry proficiency
- Ability to type at least 60 words per minute
- Professional, courteous, and compassionate attitude
Complete Job Description
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