Patient Service Coordinator

Job Summary

To support a growing telemedicine practice, the full-time Patient Service Coordinator will manage prior authorization requests, coordinate laboratory orders, and schedule patient appointments while delivering exceptional patient experiences in a fully remote environment.

Key responsibilities

• Submit, monitor, and follow up on prior authorization requests to ensure timely approvals
• Schedule and manage patient appointments, including consultations and follow-up visits
• Maintain accurate patient records within the electronic health record system and coordinate communication with the clinical team

Required qualifications

• Minimum of 2 years of experience in a medical office, healthcare practice, or medical administrative role
• Prior authorization experience is strongly preferred
• Experience working in a telemedicine or virtual healthcare practice
• Experience using electronic health record (EHR) systems
• Self-motivated and able to manage responsibilities independently in a fully remote environment