Patient Service Representative - Ohio

Job Summary

Providing exceptional customer service, the full-time Patient Service Representative - Ohio will manage patient scheduling, registration, and billing inquiries while working remotely within Ohio.

Key responsibilities:

• Deliver outstanding customer service during interactions with patients, families, and healthcare providers
• Schedule outpatient appointments and process patient demographic and financial information accurately
• Verify insurance eligibility and educate patients on billing procedures and MyChart activation

Required qualifications:

• High School diploma or GED
• 1-2 years of experience in customer service, medical office, call center, or collections
• Typing speed of 40 wpm
• Basic computer skills and organizational abilities