Patient Services Coordinator

Job Summary

To support the Department of Radiology, the full-time Patient Services Coordinator will coordinate and schedule imaging appointments for patients, ensuring accurate information for billing and providing comprehensive pre-appointment care, while primarily working remotely with occasional onsite requirements.

Key responsibilities

• Coordinate and schedule imaging appointments for current and new patients
• Ensure all required information is received for accurate scheduling and billing of imaging studies
• Provide comprehensive preparation information and coordinate pre-appointment care as needed

Required qualifications

• High school diploma or equivalent
• Five years of related experience in a high-volume call center environment
• Experience with electronic scheduling systems
• Ability to work 40 hours per week, primarily on weekdays with some evenings/weekends as needed
• Exceptional customer service skills and a patient-centered approach