Patient Services Scheduler

Job Summary

Providing excellent customer service in a fully remote capacity, the Patient Services Scheduler will manage appointment scheduling, facilitate communication with patients and care providers, and support the registration and insurance referral processes during standard business hours.

Key responsibilities

• Schedule appointments and communicate effectively with patients and care providers
• Answer inbound calls to gather essential information for registration and scheduling
• Enhance positive relationships with patients through professional and courteous interactions

Required qualifications

• High school diploma or GED
• Two years in a professional, customer service-driven environment preferred
• Telephone/call center experience preferred
• Experience with MS Office and fast, accurate typing skills
• Completion of a related medical certification program is a plus