Patient Services Specialist
Job Summary
Providing patient-centered access and support, the full-time Patient Services Specialist will manage appointment scheduling, offer technical assistance with health applications, and serve as an informational resource for patients, all while working remotely.
Key responsibilities
- Facilitate appointment scheduling and navigation within the health network for patients
- Provide tier 1 technical support for patient health applications
- Nurture relationships with existing patients and assist those seeking treatment
Required qualifications
- 2 years of customer service experience, preferably in a healthcare environment
- 2 years of experience engaging customers virtually over the phone
Complete Job Description
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