Payments Support Specialist
Job Summary
Joining a dynamic customer experience team, the full-time Payments Support Specialist will manage customer inquiries regarding payment issues, troubleshoot discrepancies, and monitor transaction processing in an on-site role based in Charlotte, North Carolina, or Provo, Utah.
Key Responsibilities:
- Respond to customer inquiries regarding payment issues through various channels
- Investigate and resolve payment discrepancies and failed transactions
- Monitor payment processing systems to ensure successful transaction completion
Required Qualifications:
- 1-2 years of experience in customer service, software implementation, or customer onboarding
- Proficiency with Google Suite, Outlook, and Salesforce preferred
- Strong organizational skills and ability to manage multiple tasks
- Positive attitude with a commitment to excellent customer service
- Ability to work collaboratively with cross-functional teams
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 39,019 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
