Payor Dispute Coordinator

Job Summary

To support the ongoing development of Independent Dispute Resolution operations under the No Surprises Act, the full-time remote Payor Dispute Coordinator will manage arbitration filings related to payment disputes, collaborate with internal teams and external vendors, and ensure compliance with regulatory requirements.

Key responsibilities

• Prepare, initiate, and manage payment disputes through the Federal Independent Dispute Resolution process
• Review claims for IDR eligibility and analyze payment variances to support successful arbitration outcomes
• Coordinate dispute data entry and maintain accurate logs while serving as a liaison between internal teams and external vendors

Required qualifications

• High school diploma or equivalent required; some college coursework preferred
• Proficiency in Microsoft Office, particularly Excel and Outlook
• Strong organizational and analytical skills with the ability to work independently and collaboratively
• Experience in a fast-paced, deadline-driven environment with a focus on compliance
• Ability to handle confidential information in accordance with HIPAA regulations