Payroll Operations Manager

Job Summary

Managing payroll operations, the full-time Payroll Operations Manager will oversee client payroll processing, lead and mentor a team of Payroll Consultants, and ensure high levels of client satisfaction and retention.

Key responsibilities

• Process client payrolls, including complex adjustments and quarter-end/year-end processing
• Manage, coach, and develop Payroll Consultants, fostering a culture of accountability and teamwork
• Support client service by addressing payroll-related questions and resolving complex issues promptly

Required qualifications

• High School Diploma or equivalent; Associate's or Bachelor's degree preferred
• Minimum of 4 years of Service Bureau Payroll experience
• At least 2 years of experience with a relevant payroll/HCM platform
• 1 year of experience in a lead or supervisory role within a payroll service bureau environment
• Strong understanding of payroll processing, adjustments, and related regulations