Payroll Operations Specialist

Job Summary

Owning operational workflows in payroll compliance, the full-time Payroll Operations Specialist will manage state registrations, employer account maintenance, and workers' compensation while collaborating with various stakeholders to ensure smooth payroll operations, with options for remote work within Canada or the United States.

Key responsibilities

• Manage end-to-end workflows for state registrations, employer accounts, and related compliance requirements
• Research and establish employer accounts and business registrations while resolving issues with government agencies and partners
• Maintain accurate customer records and track operational issues, ensuring timely communication with stakeholders

Required qualifications

• 2+ years of experience in payroll operations, business registrations, or compliance-related fields
• Strong ownership and ability to manage workflows with limited oversight
• Proficient in researching state requirements and navigating agency systems
• Experience with multi-state employer registrations and workers' compensation policy administration
• Curiosity and willingness to develop deep subject-matter expertise in payroll compliance