Payroll Representative

Job Summary

Serving as the primary point of contact for an assigned portfolio of clients, the remote Payroll Representative III will deliver exceptional customer support, resolve payroll-related inquiries, and ensure timely and accurate service while utilizing UKG Ready payroll and workforce management services.

Key responsibilities

• Identify payroll issues, conduct research, and provide effective solutions while ensuring accuracy and compliance
• Communicate with clients and team members through emails and video meetings
• Create payroll import templates for clients using Excel

Required qualifications

• Associate's degree (A.A.) or equivalent, with 2 - 5 years of related experience or equivalent combination of education and experience
• Understanding of payroll processes, compliance requirements, and workforce management best practices
• Strong attention to detail and a forward-thinking mindset
• Ability to quickly learn new information, systems, and processes efficiently
• Comfortable working in a fast-paced environment with shifting priorities