Payroll Specialist

Job Summary

Managing multiple clients in a fast-paced environment, the full-time Managed Payroll Specialist will provide end-to-end payroll processing support, including Workday payroll configuration and year-end assistance, all while working remotely.

Key responsibilities

• Act as the named Specialist for Managed Payroll and Payroll Administrative customers, supporting other OSV payroll clients as needed
• Manage daily case responses to meet service level agreements and ensure high client satisfaction
• Lead client calls and participate in new client transitions, while troubleshooting quarter and year-end audit reports

Required qualifications

• Associate's degree
• 3+ years of payroll experience involving end-to-end processing and troubleshooting
• 3+ years of customer experience with proven operational skills
• Advanced proficiency in Microsoft Word and Excel
• Strong understanding of payroll taxes and compliance, including multi-jurisdiction tax and year-end support