Payroll Specialist

Job Summary

To provide comprehensive payroll processing support, the full-time remote Managed Payroll Specialist will manage multiple clients, ensuring timely resolution of issues while configuring Workday payroll components and supporting year-end processes.

Key responsibilities

• Act as the named Specialist for Managed Payroll customers, supporting payroll, tax, and garnishment needs as required
• Manage daily case responses to meet service level agreements and maintain high client satisfaction
• Lead client calls and assist with new client transitions, while troubleshooting payroll audit reports and implementing remedial procedures

Required qualifications

• Associate's degree
• 3+ years of end-to-end payroll processing experience, including research and troubleshooting
• 3+ years of customer experience with proven operational skills
• Advanced proficiency in Microsoft Word and Excel
• Strong understanding of payroll taxes and compliance, including multi-jurisdiction tax and year-end support