Payroll Specialist

Job Summary

Providing full end-to-end payroll processing support for Managed Payroll customers, the full-time remote Payroll Specialist will manage multiple clients, ensuring timely resolution of issues, and supporting Workday payroll configuration and year-end processes.

Key responsibilities

• Act as the named Specialist for Managed Payroll and Payroll Administrative customers, supporting other OSV payroll clients as needed
• Manage daily case responses to meet service level agreements and maintain high client satisfaction
• Lead client calls and assist with payroll configuration, year-end processes, and special projects

Required qualifications

• Associate's degree
• 3+ years of payroll experience involving end-to-end processing and troubleshooting
• 3+ years of customer experience or proven skills at this level
• Advanced proficiency in Microsoft Word and Excel
• Strong understanding of payroll taxes and compliance, including multi-jurisdiction tax and W-2 support