P&C Insurance Compliance Lead

Job Summary

Leading compliance initiatives, the full-time salaried Insurance Compliance & Regulatory Senior Lead will oversee critical customer complaint investigations, manage state regulatory workflows, and partner with cross-functional teams to enhance operational compliance in a remote environment.

Key responsibilities

• Oversee the end-to-end investigation and de-escalation framework for critical customer complaints
• Manage carrier audits and state regulatory complaint workflows, ensuring accurate documentation and timely responses
• Collaborate with Legal, Product, and Engineering to address audit findings and implement operational improvements

Required qualifications

• Active Property & Casualty (P&C) license required (or willingness to obtain it quickly)
• 5+ years of insurance experience, including 3+ years in state insurance and regulatory compliance
• 2+ years in a team lead, managerial, or supervisory role preferred
• Proven track record of managing state regulatory inquiries and carrier audit relationships
• Working knowledge of NAIC model regulations and state insurance codes