PCI Compliance Specialist
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Job Summary
Providing exceptional customer support in a remote environment, the part-time PCI Compliance Specialist will guide users through the PCI-DSS compliance process, assist with troubleshooting, and ensure timely resolution of inquiries across multiple channels.
Key responsibilities
- Provide customer support across an omni-channel environment, ensuring timely and accurate resolution of inquiries
- Guide users through the PCI-DSS compliance process with clear, step-by-step instructions
- Assist customers in navigating and troubleshooting the online platform to minimize operational disruptions
Required qualifications
- Minimum education: High school diploma or equivalent
- 1+ years of experience in a call center customer support role
- Proficiency in Microsoft Office Suite - Microsoft Word, Excel, Outlook
- Collaborative, customer-focused attitude with a professional phone presence
- Solid decision-making and problem-solving abilities
Complete Job Description
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