PCI Compliance Specialist with French
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Job Summary
Providing expert customer support, the part-time PCI Compliance Specialist with French will guide users through the PCI-DSS compliance process and assist in troubleshooting online platforms in a remote environment.
Key responsibilities
- Provide customer support across multiple channels, ensuring timely and accurate resolution of inquiries
- Guide users through the PCI-DSS compliance process with clear, step-by-step instructions
- Proactively identify opportunities for process improvements and manage escalations professionally
Required qualifications
- Minimum education: High school diploma or equivalent
- 1+ years of experience in a call center customer support role
- Proficiency in Microsoft Office Suite - Microsoft Word, Excel, Outlook
- Collaborative, customer-focused attitude with strong communication skills
- Detail-oriented with solid decision-making and problem-solving abilities
Complete Job Description
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