Pennsylvania Licensed Capacity Manager

Job Summary

Leading a team of Project Managers and Design Architects, the full-time Pennsylvania Licensed Capacity Manager will provide strategic leadership and operational oversight for patient access and capacity optimization initiatives while working remotely.

Key responsibilities:

• Manage end-to-end process redesign efforts to improve patient access and streamline workflows across ambulatory and specialty service lines
• Oversee budgeting, staff management, and daily operations of the Capacity Management department while ensuring timely delivery of patient-centric access services
• Chair the Access Design Review Group to provide governance and ensure adherence to standardized workflows and enterprise design principles

Required qualifications:

• High School Diploma or Equivalent (GED) required
• Minimum of 2 years of managerial/supervisory experience required
• Minimum of 7 years of relevant experience required
• Advanced experience with Epic applications, including Cadence and Ambulatory
• Strong analytical and organizational skills with a focus on process-oriented operational excellence