Pennsylvania Licensed Casino Host
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Job Summary
As a Pennsylvania Licensed Casino Host, the full-time remote Executive Casino Host will develop strong relationships with high-end customers and VIPs to drive casino profitability through effective sales, telemarketing, and personalized guest experiences.
Key responsibilities
- Maintain and establish relationships with current and potential guests to promote player recognition and service
- Engage with players to build customer loyalty and increase visit frequency
- Generate incremental gaming revenue by anticipating and meeting player needs while managing all aspects of player relationships
Required qualifications
- Bachelor's degree or College Diploma preferred in a related field
- Proven experience in gaming, customer service, luxury hospitality, or account management
- Strong relationship-building skills with proficiency in Excel and excellent telephone etiquette
- Detail-oriented with effective time management skills and the ability to work under pressure
- Analytically curious with a solid understanding of the gaming industry and the ability to travel for events as needed
Complete Job Description
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