Pennsylvania Licensed Service Coordinator

Job Summary

Supporting the Service Coordinator in a remote capacity, the full-time Pennsylvania Licensed Service Coordinator will build relationships with Members, providing ongoing telephonic outreach and assistance with service coordination needs.

Key responsibilities:

• Promotes effective communication with health care providers and team members to enhance service coordination
• Researches and assists in locating hard-to-find Members
• Supports the development and implementation of Member Care/Service Plans and coordinates social services referrals

Required qualifications:

• High School Diploma required
• One year of experience in Community or Public Health preferred
• Computer literacy, including proficiency in Excel and Microsoft Word
• Familiarity with basic medical terminology and concepts used in Care Management
• Strong customer service skills and ability to work effectively in a multi-disciplinary team