People Operations Manager

Job Summary

To support a rapidly scaling team, the full-time remote People Operations Manager will manage employee lifecycle processes, coach managers on performance and policy, and oversee payroll and benefits administration while ensuring compliance and operational efficiency.

Key responsibilities

• Act as the first point of contact for managers and employees regarding policy, performance, and growth
• Administer payroll, benefits, and leave processes, ensuring accuracy and compliance across all teams
• Conduct 1:1s and exit interviews, identifying cultural themes and training gaps for quarterly reporting

Required qualifications

• 5+ years of HR experience, ideally in a fast-growing consumer or DTC company
• Hands-on experience with payroll administration and benefits management
• Proven track record in employee relations and manager coaching
• Knowledge of FMLA, ADA, COBRA, and multi-state leave laws
• Experience managing sensitive employee situations with discretion