People Services Manager

Job Summary

To support a growing healthcare practice, the full-time remote Manager, People Services will design and execute compliant people operations, lead employee relations, and ensure efficient processes throughout the employee lifecycle.

Key responsibilities

• Own and continuously improve people processes, focusing on pre-boarding and offboarding for consistency and compliance
• Manage the centralized People Services inbox, addressing Tier 2 inquiries and escalating complex issues as needed
• Oversee employment compliance and maintain accurate people data across HRIS and connected systems

Required qualifications

• 5+ years of experience in people operations, HR shared services, or HR administration
• Working knowledge of HR policies, employee relations, and employment lifecycle operations
• Hands-on experience with HRIS, preferably Workday, for processing HR transactions
• Experience creating process documentation and standard operating procedures
• Strong customer service mindset with a proven ability to resolve employee issues effectively