Performance Manager

Job Summary

Owning the health and performance of assigned client accounts, the full-time remote Performance Manager will serve as the primary contact for clients, ensuring the delivery of measurable value through Motive's products and services while driving client growth and retention.

Key responsibilities

• Manage ongoing communications with clients, proactively addressing expectations and priorities
• Monitor client site performance across key automotive and digital KPIs, delivering actionable insights
• Support client onboarding and adoption of Motive's tools, leading training sessions with client teams

Required qualifications

• 3+ years of experience in customer success, account management, or consulting within the automotive industry
• Strong analytical skills with experience in performance data and reporting
• Proven ability to build trusted partnerships with client stakeholders
• Highly organized with the capacity to manage multiple accounts and priorities
• Collaborative mindset, comfortable working cross-functionally