Pharmacy Quality Supervisor

Job Summary

Seeking a full-time remote Pharmacy Quality Supervisor, this role is responsible for managing the Specialty Pharmacy Quality Management Program, supervising quality analysts, and implementing improvement plans based on performance evaluations and data analysis.

Key responsibilities

• Recommend and monitor quality metrics for the specialty pharmacy, including data analysis to support these metrics
• Track and analyze escalations and data outliers for root cause identification and improvement
• Create and present assessments and recommendations for process improvements to leadership

Required qualifications

• Minimum associate degree or at least 2 years of relevant experience
• Supervisory experience or experience as a quality analyst
• Experience using data to make assessments and derive recommendations
• Experience developing and executing improvement plans
• Demonstrated excellence in a customer service role