Pharmacy Technician Coordinator
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Job Summary
To support the Medication Therapy Management (MTM) team, the fully remote Clinical Coordinator II will engage members through outbound calls, authenticate HIPAA compliance, and assist in completing Comprehensive Medication Reviews (CMRs).
Key Responsibilities
- Make outbound calls to engage members and prepare them for discussions with clinical pharmacists
- Authenticate members' HIPAA compliance and document medication information accurately
- Provide support for inbound calls, connecting members with pharmacists and triaging inquiries
Required Qualifications
- Verifiable High School Diploma or GED
- Previous experience in a call center environment, particularly in a remote setting
- Familiarity with prescription medications and medical terminology
- Basic computer proficiency, including Microsoft Office
- Active Pharmacy Technician license (preferred)
Complete Job Description
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