Pharmacy Technician Customer Specialist

Job Summary

To support customer satisfaction in senior living communities, the full-time Pharmacy Technician Customer Specialist will maintain direct contact with patients and their families, verify insurance information, and assist with medication management while working remotely.

Key responsibilities

• Maintain direct contact with patients and families to verify insurance and perform Medicare evaluations
• Assist with enrollment and ordering of medications, including managing high-cost medications and copays
• Provide internal marketing and support community events to increase the client base

Required qualifications

• High School diploma or GED
• Pharmacy Technician License and National Certification (CPhT) where applicable
• Minimum one year of retail pharmacy or customer service experience
• General computer knowledge, including Microsoft Office applications
• Willingness to obtain multiple state licensure in relevant states