Pharmacy Technician Representative
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Job Summary
Supporting members and prescribers, the full-time Pharmacy Technician Representative will manage inbound and outbound calls to assist patients with medication refills, educate them on program benefits, and identify cost-saving opportunities, all while working remotely for a temporary duration of six months.
Key responsibilities
- Provide support to members, prescribers, and pharmacists regarding medication adherence and patient counseling
- Make outbound calls to patients and handle inbound return calls related to medication refills and ordering processes
- Educate members on the Pharmacy Advisor program and identify medication cost-saving opportunities
Required qualifications
- High School Diploma or equivalent
- Minimum of 1 year of experience in a customer service or call center environment
- Proficiency in Microsoft Outlook, Word, and Excel
- Basic alphanumeric data entry skills with strong attention to accuracy and quality
- Preferred: Pharmacy Technician License or Certification
Complete Job Description
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