Platform Engineer
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Job Summary
Providing expert post-sales support for software and hardware systems, the full-time remote Platform Engineer will act as a subject matter expert for complex issues, proactively review customer networks, and collaborate with management to implement solutions.
Key responsibilities
- Deliver expert support for software and hardware systems, addressing complex customer issues
- Proactively analyze customer networks to identify potential problems across multiple platforms
- Collaborate with management and teams to implement solutions and mentor lower-level engineers
Required qualifications
- 5-6 years of experience in a related field with a Bachelor's degree or equivalent, or 4 years of experience with a Master's degree or equivalent
- Expertise in industry protocols and solutions
- Experience in project management and lab management
- Ability to work independently on diverse problems
- Current authorization to work in the United States without visa sponsorship
Complete Job Description
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