Platform Reliability Engineer
Job Summary
To support enterprise AI platforms, the contract Platform Reliability Engineer will build observability, implement OpenTelemetry instrumentation, and manage cloud cost monitoring while working remotely.
Key responsibilities
- Design and implement OpenTelemetry-based instrumentation and centralized logging across AI agents and services
- Define and implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and reliability dashboards for platform components
- Configure proactive alerts for service degradation, execution failures, and resource utilization, supporting incident management and operational runbooks
Required qualifications
- 7+ years of experience in platform engineering, SRE, DevOps, or production infrastructure operations
- Hands-on experience with OpenTelemetry SDKs and telemetry pipelines
- Strong experience in implementing distributed tracing, metrics, logging, and alerting
- Experience monitoring AWS infrastructure and services, including CloudWatch and EKS
- Proficiency in Python or another scripting language, with experience in Terraform or equivalent IaC tools
Complete Job Description
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